Used for Call Centre applications or a Telemarketing company.
- Creates and maintains a database of customers
Creates a daily work file, by salesperson, industry, contact date
or priority to contact.
- Keeps detailed notes on calls, call cycles and
products quoted or purchased and integrates with the Invoicing
and quoting system.
- Integrates with existing customers.
- Reads contact details from external databases.
- Includes a "Bulk Maintenance" facility to make mass changes easy.
- Provides an analysis facility of contacts.
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